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Original Contribution

What a Prehospital Care System Needs

Prehospital emergency care is a vital public service, but for systems to function adequately, they must have certain elements available and working in coordination. We know what these elements are: In 1973 the U.S. Congress enacted the Emergency Medical Services Systems Act, which, in funding EMS systems throughout the country, identified 15 components as essential to EMS systems. These were: communications, training, manpower, mutual aid, transportation, accessibility, facilities, critical care units, transfer of care, consumer participation, public education, public safety agencies, standard medical records, independent review and evaluation, and disaster linkage.

We have developed a proposal for a prehospital system assessment and analysis matrix that utilizes six essential/universal prehospital system elements derived from the components proposed in the EMS Systems Act and the National Highway Traffic Safety Administration's 1998 EMS Agenda for the Future. Considering active global prehospital emergency medicine and prehospital care development efforts, we hope this matrix can assist international prehospital experts and system planners in their work.

Introduction

Prehospital EMS is a vital public service. Modern western prehospital care systems were developed from the need to respond and provide immediate care in trauma and cardiovascular emergencies. One consequence of modern globalization is an increased incidence of traumatic and cardiac-related emergencies in developing countries, as they struggle with rapid urbanization and industrialization. As noted, early access to and public participation in the emergency care system is of great importance to these nascent international systems.

Adequate functioning of prehospital care systems depends on the availability and coordination of different elements. These elements include an informed public capable of recognizing medical emergencies, a network of ambulances and transport units able to provide specialized care to the most seriously ill or injured, a universal emergency number, and well-trained prehospital and emergency department personnel.

Historical Perspective on U.S. Prehospital Care Systems

Between 1963 and 1966, the National Academy of Sciences convened a group of experts to discuss the public health concerns of trauma in the United States. Their findings were published in 1966.1 This landmark publication led to the development of organized prehospital care systems in the United States. Soldiers injured on the battlefields of Vietnam, they noted, received faster medical care than those injured in motor vehicle accidents on U.S. highways, and more people died in the United States in motor vehicle accidents each year at the time than died during the entire Korean War.

The 1966 National Highway Safety Act authorized the Department of Transportation to fund communication and education for EMS, as well as purchases of ambulances and equipment. Nearly a decade later, Congress enacted the Emergency Medical Services Systems Act of 1973, which funded and authorized the Department of Health, Education and Welfare to develop EMS systems throughout the country.2 As part of this systematic approach to EMS care, authorities designated more than 300 regional EMS management entities. The law identified the 15 components listed in Table 1 as essential to EMS systems. Later, in 1998, the National Highway Traffic Safety Administration developed the Emergency Medical Services Agenda for the Future,3 which described attributes of EMS systems essentially derived from proposed elements of the EMS Act (Table 2).

Proposed Comparative Analysis Matrix

We propose an assessment and analysis matrix to be used for developing international prehospital care systems. The tool is based on six essential universal prehospital system elements derived from the EMS Systems Act and Agenda for the Future. The matrix utilizes the elements of public education and consumer participation; accessibility and communications; manpower and training; response time and transportation; quality assurance and medical supervision; and disaster management and emergency response (see Table 3). The matrix needs to integrate these six essential elements and analyze them in the context of current standards, system observations and recommendations for improvement/change. This method allows a thorough systematic evaluation with potential for a comprehensive overview of strengths and elements that require improvement.

Discussion

The prehospital care system was initially developed to respond and provide immediate care to trauma and cardiovascular emergencies. Today EMS providers' scope of practice is much broader, but the essential principle is still the same: to provide prompt medical care to those in need. Out-of-hospital care is the initial link for emergency care systems and in some studies has demonstrated to be an important determinant of patient outcomes in cardiac arrest.4,5 In cases of trauma, the importance of accessing care within the first hour post-injury has been a fundamental tenet of system planning for 30 years.6-10

Historically, the first publication that described the need for the development of an integrated and organized trauma system was the 1966 document Accidental Death and Disability: The Neglected Disease of Modern Society.1 Many developing countries are experiencing a greater need for prehospital systems because of urbanization and changing population demographics, leading to greater death rates from trauma and cardiac illnesses. While emergency medical services systems may take a variety of forms, they usually contain some components similar to those found in the United States, with authors suggesting utilizing U.S. system elements for assessment and development efforts.11,12 In evaluating EMS abroad, it may be useful to compare developing systems with current and acceptable international standards. Developing such an approach can lead to creative and effective solutions for prehospital care assessment in countries with developing systems. Our assessment matrix can complement such a process, offering an objective evaluation tool for system development and comparative analysis.

Conclusion

Considering active global prehospital emergency medicine efforts, we hope this universal assessment matrix can assist prehospital public health experts and system planners in their development and comparative analysis efforts. This tool should be validated in an effort to objectively understand its utility and practicality.

Table 1: 15 Elements of EMS, from the 1973 EMS Systems Act

  • Communications
  • Training
  • Manpower
  • Mutual aid
  • Transportation
  • Accessibility
  • Facilities
  • Critical care units
  • Transfer of care
  • Consumer participation
  • Public education
  • Public safety agencies
  • Standard medical records
  • Independent review and evaluation
  • Disaster Linkage

Table 2: 14 Attributes of EMS Systems, from the Agenda for the Future

  • Integration of health services
  • EMS research
  • Legislation and regulation
  • System finance
  • Human resources
  • Medical direction
  • Education systems
  • Public education
  • Prevention
  • Public access
  • Communication systems
  • Clinical care
  • Information systems
  • Evaluation

Table 3: Needs Assessment and Comparative Analysis Matrix

1. System element: Public education and consumer participation

Current standards: Readily available public education programs; educated consumer standards

City/system observations: [user fills in]

Recommendations: [user fills in]

2. System element: Accessibility and communications

Current standards: Universal emergency access number (such as 9-1-1 or 1-1-2); integrated communications between response agencies

City/system observations: [user fills in]

Recommendations: [user fills in]

3. System element: Manpower and training

Current standards: Standardized provider educational and certification programs; job security standards

City/system observations: [user fills in]

Recommendations: [user fills in]

4. System element: Response time and transportation

Current standards: Prompt response times to system activation, such as 85-95 quartile response times for emergencies within 5-8 minutes or less; demand- or population-based certified ambulance (e.g., one per 50,000 citizens)

City/system observations: [user fills in]

Recommendations: [user fills in]

5. System element: Quality assurance and medical supervision

Current standards: Direct (online) or indirect (protocolized) medical direction and supervision; quality assurance initiatives

City/system observations: [user fills in]

Recommendations: [user fills in]

6. System element: Disaster management and emergency response

Current standards: Integrated disaster and emergency response system with mutual aid capacity

City/system observations: [user fills in]

Recommendations: [user fills in]

Bibliography

1. Gaston SR. Accidental death and disability: The neglected disease of modern society. A progress report. J Trauma 11(3): 195-206, Mar 1971.

2. Emergency Medical Services Systems Act of 1973, Public Law 93-154.

3. National Highway Traffic Safety Administration. EMS Agenda for the Future Implementation Guide, www.nhtsa.dot.gov/people/injury/ems/agenda/index.html.

4. Cummins RO. The "chain of survival" concept: How it can save lives. Heart Dis Stroke 1(1): 43-5, Jan-Feb 1992.

5. Montgomery WH. Prehospital cardiac arrest: The chain of survival concept. Ann Acad Med Singapore 21(1): 69-72, Jan 1992.

6. Ornato JP, Craren EJ, Nelson NM, Kimball KF. Impact of improved emergency medical services and emergency trauma care on the reduction in mortality from trauma. J Trauma 25(7): 575-9, Jul 1985.

7. Feero S, Hedges JR, Simmons E, Irwin L. Does out-of-hospital EMS time affect trauma survival? Am J Emerg Med 13(2): 133-5, Mar 1995.

8. Petri RW, Dyer A, Lumpkin J. The effect of prehospital transport time on the mortality from traumatic injury. Preh Disaster Med 10(1): 24-9, Jan-Mar 1995.

9. Pons PT, Markovchick VJ. Eight minutes or less: Does the ambulance response time guideline impact trauma patient outcome? J Emerg Med 23(1): 43-8, Jul 2002.

10. Eckstein M, Chan L, Schneir A, Palmer R. Effect of prehospital advanced life support on outcomes of major trauma patients. J Trauma 48(4): 643-8, Apr 2000.

11. VanRooyen MJ. Development of prehospital emergency medical services: Strategies for system assessment and planning. Pac Health Dialog 9(1): 86-92, Mar 2002.

12. VanRooyen MJ, Thomas TL, Clem KJ. International emergency medical services: Assessment of developing prehospital systems abroad. J Emerg Med 17(4): 691-6, Jul-Aug 1999.

Amado Alejandro Baez, MD, MPH, is associate director of EMS in the Department of Emergency Medicine at Harvard University/Brigham and Women's Hospital in Boston. Contact him at aabaezmd@gmail.com.

Charles N. Pozner, MD, is director of the STRATUS Center for Medical Simulation at Brigham and Women's Hospital/Harvard Medical School.

Maria T. Perez is an RN in the Department of Nursing, Boston College School of Nursing.

Laura Sosa, MD, is an emergency physician in the Department of Emergency Medicine at Hospital General de la Plaza de la Salud, Santo Domingo, Dominican Republic.

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