Hear Me Out: How To Communicate Clearly
10/31/2019
Over 70% of medical mistakes involve miscommunication. Effective and assertive communication has the power to transform healthcare, making it safer for both patients and providers. This session will explore common barriers to effective communication and teach you how to be assertive when it counts. Based on principles from crew resource management and cognitive science, this session will teach you how to strike a balance when talking to nurses, doctors, patients, coworkers and more. You'll learn how to get people to listen to you.
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